:root{
    /* --- Colour palette --- */
    --white:#FFFFFF;                
    --text-primary:#1A1A1A;         
    --text-secondary:#333333;      
    --text-tertiary:#767676;         
    --accent:#B30000;                 
    --border-light:#E2E2E2;           
    --section-backgrounds:#f2f2f2;    
    --surface:#f6f6f6;            

    /* --- Spacing scale (desktop) --- */
    --spacing-cta:1.5rem;             /* 24px – space below CTA buttons */
    --spacing-label:1rem;             /* 16px – space below eyebrow labels */
    --spacing-title:1.25rem;          /* 20px – space below section titles */
    --spacing-text-btn:2rem;          /* 32px – space between text and button */
    --spacing-card-inner-v:2rem;      /* 32px – card vertical inner padding */
    --spacing-card-inner-h:2.25rem;   /* 20px – card horizontal inner padding */
    --spacing-equal:6rem;             /* 96px – top/bottom section padding */
    --spacing-footer:3rem;        /* 42px – footer section padding */
    --big-img-content-space:2rem;     /* 32px – gap beside full-bleed images */
    --small-img-content-space:0.75rem;/* 12px – gap beneath small thumbnails */

    /* --- Font-size scale (rem) ---*/
    --size-10:1rem;   /* 10px */
    --size-11:1rem;  /* 11px */
    --size-12:1rem;    /* 12px */
    --size-13:1rem;  /* 13px */
    --size-14:1rem;   /* 14px */
    --size-15:1rem;  /* 15px */
    --size-16:1.2rem;       /* 16px – base body size */
    --size-18:1.125rem;   /* 18px */
    --size-20:1.25rem;    /* 20px */
    --size-22:1.375rem;   /* 22px */
    --size-24:1.5rem;     /* 24px */
    --size-25:1.5625rem;  /* 25px */
    --size-28:1.75rem;    /* 28px */
    --size-30:1.875rem;   /* 30px */
    --size-32:2rem;       /* 32px */
    --size-36:2.25rem;    /* 36px */
    --size-38:2.375rem;   /* 38px */
    --size-40:2.5rem;     /* 40px */
    --size-42:2.625rem;   /* 42px */
    --size-43:2.6875rem;  /* 43px – accessibility icon size */
    --size-76:4.75rem;    /* 76px – hero H1 */
    --nav-link-text: 1.1rem;
    --footer-text: 1rem;

   /* Font Weights */
    --fw-thin: 100;
    --fw-extra-light: 200;
    --fw-light: 300;
    --fw-regular: 400;
    --fw-medium: 500;
    --fw-semi-bold: 600;
    --fw-bold: 700;
    --fw-extra-bold: 800;
    --fw-black: 900;
}
#chatbot-toggle{position:fixed;bottom:1rem;right:0.8rem;z-index:1;opacity:0;visibility:hidden;transform:translateY(20px);width:58px;height:58px;border-radius:50%;background:var(--white);border:1px solid var(--border-light);display:flex;align-items:center;justify-content:center;transition:.35s cubic-bezier(.4,0,.2,1)}
#chatbot-toggle.visible{opacity:1;visibility:visible;transform:translateY(0)}
#chatbot-toggle:hover{background:var(--text-primary);transform:scale(1.02)}
#chatbot-toggle img{width:28px;height:28px}
/* #chatbot-toggle img:nth-child(2){width:28px;height:28px} */
#chatbot-toggle:hover img{filter:invert(1)}
#chatbot-toggle .chat-close{display:none}
#chatbot-toggle.open .chat-icon{display:none}
#chatbot-toggle.open .chat-close{display:block}
#chatbot-toggle .chat-pulse{position:absolute;top:-3px;right:-3px;width:14px;height:14px;background:var(--accent);border-radius:50%;border:2px solid var(--border-light);animation:pulse-ring 2s infinite}
@keyframes pulse-ring{0%{transform:scale(1);opacity:1}70%{transform:scale(1.5);opacity:0}100%{transform:scale(1);opacity:0}}
#chatbot-window{position:fixed;bottom:5rem;right:2rem;z-index:1000;width:360px;background:var(--white);border-radius:8px;box-shadow:0 20px 60px rgba(15,14,12,.22),0 0 0 1px rgba(200,71,43,.15);display:flex;flex-direction:column;-webkit-transform:scale(.88) translateY(16px);transform:scale(.88) translateY(16px);will-change:transform;transform-origin:bottom right;opacity:0;pointer-events:none;transition:transform .35s cubic-bezier(.4,0,.2,1),opacity .3s;max-height:450px}
#chatbot-window.open{transform:scale(1) translateY(0);opacity:1;pointer-events:all}
.chatbot-header{background:var(--text-primary);color:var(--white);padding:1.25rem 1.5rem;border-radius:8px 8px 0 0;display:flex;align-items:center;gap:1rem}
.chatbot-avatar{width:40px;height:40px;border-radius:50%;background:var(--white);display:flex;align-items:center;justify-content:center;flex-shrink:0;border:2px solid var(--border-light)}
.chatbot-avatar svg{width:18px;height:18px;fill:var(--text-primary)}
.chatbot-header-name{font-size:var(--size-16);font-weight:var(--fw-semi-bold);line-height:1.2}
.chatbot-header-status{font-size:var(--size-11);color:rgba(255,255,255,.5);display:flex;align-items:center;gap:.3rem;margin-top:.1rem}
.chatbot-header-status::before{content:'';width:6px;height:6px;background:#4ade80;border-radius:50%}
.chatbot-header-badge{margin-left:auto;background:rgba(200,71,43,.25);border:1px solid rgba(200,71,43,.4);color:#ff8a70;font-size:var(--size-10);font-weight:var(--fw-bold);letter-spacing:.1em;text-transform:uppercase;padding:.2rem .55rem;border-radius:20px}
.chatbot-messages{flex:1;overflow-y:auto;padding:1.5rem;display:flex;flex-direction:column;gap:1rem;background:#f7f4ef}
.chatbot-msg{display:flex;gap:.75rem;align-items:flex-start}
.chatbot-msg-avatar{width:30px;height:30px;border-radius:50%;flex-shrink:0;background:var(--text-primary);display:flex;align-items:center;justify-content:center}
.chatbot-msg-avatar svg{width:14px;height:14px}
.chatbot-msg-bubble{background:var(--white);border:1px solid var(--border-light);border-radius:0 12px 12px 12px;padding:.85rem 1rem;max-width:260px;font-size:var(--size-13);color:var(--text-secondary);line-height:1.6}
.chatbot-msg-time{font-size:var(--size-10);color:#7a7163;margin-top:.35rem}
.chatbot-quick-btns{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.5rem}
.chatbot-quick-btn{font-size:var(--size-12);background:var(--white);border:1.5px solid var(--border-light);color:var(--text-primary);padding:.35rem .8rem;border-radius:20px;transition:.35s cubic-bezier(.4,0,.2,1)}
.chatbot-quick-btn:hover{background:var(--text-primary);color:var(--white)}
.chatbot-footer{padding:1rem 1.25rem;border-top:1px solid var(--border-light);background:var(--white);border-radius:0 0 8px 8px}
.chatbot-input-row{display:flex;align-items:center;gap:.6rem}
.chatbot-input{flex:1;border:1.5px solid var(--border-light);border-radius:24px;padding:.6rem 1rem;font-size:var(--size-13);color:var(--text-primary);outline:none;background:var(--white);transition:border-color .2s}
.chatbot-input:focus{border-color:var(--text-primary)}
.chatbot-send{width:36px;height:36px;border-radius:50%;background:var(--text-primary);color:var(--white);display:flex;align-items:center;justify-content:center;transition:.35s cubic-bezier(.4,0,.2,1);border:none;flex-shrink:0}
.chatbot-send:hover{background:var(--accent)}
.chatbot-send svg{width:15px;height:15px}
.chatbot-footer-note{font-size:var(--size-10);color:var(--text-secondary);text-align:center;margin-top:.6rem}
.chatbot-label{position:absolute;right:68px;bottom:14px;background:var(--text-primary);color:var(--white);font-size:var(--size-12);font-weight:var(--fw-semi-bold);letter-spacing:.06em;padding:.35rem .8rem;border-radius:20px;white-space:nowrap;box-shadow:0 2px 10px rgba(0,0,0,.2);animation:fadeInLabel .5s 1.5s both}
@keyframes fadeInLabel{from{opacity:0;transform:translateX(8px)}to{opacity:1;transform:none}}